Hi everyone, I thought I'd post a quick update following up on my original post. I went through the entire Verizon process, from every possible iteration of resetting and rebooting to finally re...
See more...
Hi everyone, I thought I'd post a quick update following up on my original post. I went through the entire Verizon process, from every possible iteration of resetting and rebooting to finally replacing the phone, and that did not fix it. To recap, here were the symptoms: -- Sporatic dropped calls. Also, every so often I'd get a message that "all circuits are busy" which never happened before. -- Weak indicated signal strength overall, and random LTE dropouts, and increased battery usage because the phone detects a weak signal. -- Bad data connectivity, as in LTE indicated on the phone but apps saying they can't connect to the network. The default fix in the Verizon stores is to reset network settings (which fixes it long enough to get you out of the store), or sell a network extender, or both. Long story short, here's what finally fixed it (I think). On your Verizon account home page, go to "Devices" then "Plans and Services" and disable "Advanced Calling Features." This removes the VoLTE service from your account. After I got the alert window on my phone that Verizon removed the service my signal strength (in field test mode) jumped 10db. I want to point out that this is NOT the same thing as going to your settings and setting LTE to "Data Only". You've got to go through the web page and remove the service itself. I suspect that VoLTE being a new service means there are some bugs that aren't quite hammered out yet. Just wish they'd have told me that to start out with instead of wasting time figuring it out for myself... I'll keep an eye on it over the next few days and post if I turn out to be wrong. Or maybe one of you smart guys can chime in and tell me why I'm wrong. Either way removing VoLTE seems to have made performance go back to what it was before they rolled the service out. Which, in hindsight, kinda makes sense. Hope this helps. Aaron