There used to be an online map where we could enter a zip code and see whether there is a service outage in the area that would affect us.  This appears to be hidden or removed.  I tried chatting... See more...
There used to be an online map where we could enter a zip code and see whether there is a service outage in the area that would affect us.  This appears to be hidden or removed.  I tried chatting with online agents and would have achieved more asking my shoe.  They were obsessed with getting my account information to view my account.  My account is not past due, my phone worked in a previous town but doesn't work here.  I just wanted to know if there was an outage.  I work inside a steel building so I cannot call like they kept telling me to. I have access to a computer and wanted to look at it for myself and if nobody reported anything I wanted to report an outage.  Epic failure by chat agents.  They kept leaving the chat instead of telling me where I could view an outage map.  Evidently they lacked the courage to tell me they no longer have that option available for those of us who pay hundreds of dollars monthly for terrible customer service. Content modified as required by Verizon Wireless Terms of Service​
Have 4G data that would like to able to use with laptop for school but am being told have to purchase additional $30 data plan to use it.  Only use about 1G of my 4G per month and think it's tota... See more...
Have 4G data that would like to able to use with laptop for school but am being told have to purchase additional $30 data plan to use it.  Only use about 1G of my 4G per month and think it's totally pointless to have to pay for more.  Other phones with Verizon can do it, can the Lumina 928?