B33's Posts

Well I've been on this Community Forum Since 2010)  Again I am not a Rep.. I'm customer just like you are,   I'm Not saying I know everything but I do know from what I read on the instructions which comes with the phone or can be found Via Verizon or Samsung's Help Site)  It clearly says when your charging is Complete you Disconnect the phone from the Charger..  Suggestion Only.   As Clear as we can possibly be.. Good Luck..

Just for the Asking.. (( First I'm not an a employee but I have been on the Forums for Quite sometime ))  Did you charge the phone with the OEM charger the In Box charger not a with a P.C. or any other Form just with the Charger.. It's always best to use what came with the phone!  The charger that came with the phone is a Fast charger and the Phone can get a little Warm but not to a point to where it Cracks the Screen.. @ the time you was charging was the phone on.. was it streaming any Music apps or was it in needing some updates from say Google or any other,  if a phone is on and you have Automatic set to update Apps it can update as it's being charged but in doing that the phone can pull and cause some warming as it's charging and doing the updates.. For my phones I turn them off while charging.. Most will say this is not necessary most will say I need my phone on when it's charging but that's up to the Individual but I think the phone is in it's most Restful State when it's off and so when I charge any of my Devices I turn them off most of the Time.. I do on occasion leave them on.. but that is one thing you can look @ doing.. I'll  end by asking Was the phone in any Direct Sun Light say like on a Coffee Table or end Table or Desk and near a Window. ?  in a condition as such it could cause the phones Glass to Crack as mentioned..

Hey Weth on these New Galaxies do they suck Down a Belly full of Data in certain Areas like  the new LTE Area's)   I know on mine it says I have 86% Left I assume I've use most of it doing changes, Updates with Google.. this is my First Phone with out Unlimited Data..  Did I say that I'll add the Doof that Set up my Plan put me First on 4 Gig plan &  No $10.00 a month on the contract,  I went to another Store got a Second opinion and was kicked up to 12 Gigs like I should have the first time and I got the phone for 10 a month and got a $ 40 Dollar refund back..

The Only Issue I'm seeing LorenB_VZW  is my One M8 shuts Down with 12% percent battery Left and I'm getting this Recurring Pop up that the TV apps is not Working or Cannot Work, I guess I need to Lean out some of my Apps and Get this App updated or see if I can uninstall it or Turn it off some How other than that the phone is working pretty Good

Try Running a System Cache Clear or Run a Factory Reset I did the first in order)  the System Cache Clear and it helped my Phone so does Using the Battery Power Saver and the Extreme power saving Mode when ya really want to Extend"  your Battery I'm going to Add some Screen Shots of my One M8 using the Power Saver.. you can set it to Automatically Kick in @ 5% or 15% One other Thing I would Suggest as well)  is to Uncheck your Auto Brightness Level and Set the Brightness to a Level that is how my Phone is Set.. Bus using Power Saver Helps a Bunch & try n make sure to let your Battery run Down to zero mine has but sometimes it will shut Down @ 12% which is close to Zero.. Hope this & my Screen Shots help.. B33

In what I wrote above I mentioned some of the things I done to my phone and passed on a Helpful Tips to help one's that may have updated there One m8 and might be seeing some minor Issues..  1. is Running a System Cache Clear) but some customers that updated there phones might have to Run a Factory Reset to get there One m8 to run with out any issues.. I will add:  I did another Test on the Battery after fully charging it,  I tried a Few things in the Setting like using the Battery Saver for a few Hours on then off,  Then letting the phone just set for few hours then I used it off n on doing Different Task as I slept over night the phone set idle for about 8 ta 9 hours when I got up I checked the Battery and it had 52% percent left so I proceeded with some more test of running some intense Apps.. till I finally ran the Battery Down to Zero Right before it Hit Zero I checked the Battery my HTC went 1 Day 1 Hour and 38 min.. That is Way up from the 4 to 5 hours it would Get before I updated it to Marshmallow 6.0 In that, I would Say I'm pretty B33

I updated my one M8 Via using HTC's Sync Manager which when Downloaded you can use Verizon's Phone Repair to then Download HTC's Latest update that is how my Phone got updated not Via O.T.A. So far it's working Pretty Good the Battery Life went from Very Bad, ( I was only getting 4 hours )  To Seeing what I use to the phone Get when I bought it New at the Locale Verizon Store I ran a Test of letting it set using off n on and Playing a Few Games I even used the Setting which Turns up the CPU I haven used that Setting for almost 6 months.. One other thing I done once everything was Updated I shut the phone off and Ran a System Cache Clear that has seemed to also help the Phone.. Just to Pass on this is the only major update I have done on this Phone my One M8 other than the usual updated to Google apps)   the Latest OS it had on it was Kit Kat Do i think this Update is going help this phone in the near and Distant future Its hard to say.. But I've had this phone for 2 years and the OS that was on it was Narrowing it's Function to work which made it Very hard for me to Enjoy using the Phone since the update in its short time on the phone I'm starting to enjoy it again.. B33

Call HTC tell them what it's Doing.. They may have Reset them Load the Software Via using your Computer that is what I did I use my Computer to do the Down Load.. Here is HTC Number 1-866-449-8358 Hope this Helps. & Good luck B33