ecase727's Posts

My Galaxy S3 is no longer sending texts.  The problem started quite suddenly yesterday morning (11/18/14) for no discernible reason. Nothing changed about the phone between Sunday when it worked and Monday when it didn't. I'm using the default messaging app that comes with the S3. As far as I can tell, it seems to be happening to every text I send, regardless of what kind of phone is on the receiving end. Tested it on people both with droids and with iphones.  What happens is I send the text and I get the little "sending" icon, which on an S3 is a little spinning cirlce thing.  That goes on for awhile and then I get a message informing me that the text failed to send.  One time of the several times I've tried, I got the error message, but the person on the receiving end still received the text. The only thing that changed is that I was roaming with voice/text only, overseas (Japan) for 2 weeks.  My texting worked fine while in Japan. However it has not worked since I returned.  Nothing about the phone in terms of apps or software or hardware has changed between when it worked and now.

This issue has now persisted for about two weeks, maybe a little longer. Coincides with the 4.4.2 update. Only two new programs installed were the 4.4.2 update and Spotify. Some Apps were updated that could have theoretically caused this, but there are no non-mainstream apps on my phone. The primary issue is the phone spontaneously shuts off.  This in the past has only taken place when an app has been open and in use. However, this morning it occurred once during start-up and once when no apps were on. After a spontaneous shutdown, regardless of battery level prior to the shutdown, upon turning the phone on, the battery will read dramatically lower, or empty.  I have already done a factory reset, and I have run the phone in safe mode.  Reset changed nothing, safe mode just confirmed that the battery life is generically bad, but since i barely used the phone in safe mode, its hard to say whether or not anything changed.  Phone is fine when idling. This problem only appears when phone is actually being used. (perhaps a problem with the memory?) A timeline of events this morning, this was typical both before and after a factory reset: Phone is working normally. After about an hour, start playing candy crush while commuting. Battery at 85%. After a few minutes, spontaneous shutoff. Take out battery, put it back in, turn phone on. Phone comes back on at 49% battery life.  Open Candy Crush again, phone shuts down after about a minute of playing. Take out battery put it back in turn phone on. Phone shuts down in middle of boot phase. Take out battery, put it back in, turn phone on. Phone comes on at 20% battery. While looking at the home screen, scrolling around. Phone shuts off. Phone had been on for only about 20 seconds, no apps opened. Turn phone on again, shuts down in boot phase. Give up. When I got to work, I plugged it into the charger, and battery icon came up at 70%.  What on earth is going on? Is there anything Verizon can do about this? Is there a fix or can I bring this into a store and get a replacement?