I have an LG G4. Was recently told that my voicemail isn't working. I had originally signed up for the Premium Visual Voicemail trial, but didn't want to pay for it when the free trial ended. ...
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I have an LG G4. Was recently told that my voicemail isn't working. I had originally signed up for the Premium Visual Voicemail trial, but didn't want to pay for it when the free trial ended. Once I heard my voicemail didn't work (people couldn't leave voicemail), I tried opening the app. I get a message that due to a change in your phone, Voice Mail service needs updated. Choices are to "Update & Subscribe to Basic Visual Voice Mail" or "Don't Update & Call Voice Mail". If I choose to update, I get a message saying it's being updated, do not open the app for 5 minutes. I come back later and the same cycle happens. If I choose to call voice mail, or just dial *86, I get the Message Management service, dial # to check my own voicemail, but then it asks for voice mail number, and nothing I choose works (phone number, last 4 digits, other random tries). I've tried resetting my voicemail password, was on a call with CS that got no results. I've done a Force Stop and Clear Data on the VM app, and reset the phone. I'm stumped. I need voicemail or having Verizon is worthless and I'll move to another carrier. This is ridiculous.