I received my replacement phone from Assurion. I placed it in my old Otterbox, & I noticed it being difficult to use. I took it out of the Otterbox thinking the case must have damaged in some way... Ver más...
I received my replacement phone from Assurion. I placed it in my old Otterbox, & I noticed it being difficult to use. I took it out of the Otterbox thinking the case must have damaged in some way. Went to Verizon store & bought new Otterbox case, same thing happening. I have been able to pull down my notifications bar 1 time with the case on, can pull down no problem when I remove case. Scrolling through Facebook, or side to side on home screens, or any where else is frustrating because where ever my finger touches, that opens. Both with the case on & off.  I couldn't take a picture with the case on , until I discovered that I have to swipe sideways (don't like). Trying to scroll, & have random apps, contacts, photos, whatever open & it not scrolling or it speed scrolls through large amounts is beyond frustrating. I have tried changing my settings etc. it's a tiny bit better, but not much. Very, very annoying. I am a clumsy artist that needs the Otterbox. My old old phone I fully submerged it in a 5 gallon bucket of paint & dropped it not once but TWICE off three tiers of scaffolding(about 20' drop) straight onto bare concrete slab. It was fine every time. Any guidance would be greatly appreciated, Thanks for contacting me. Brittany Personal information removed as required by the Verizon Wireless Terms of Service Message was edited by: Admin Moderator
I recently dropped and broke my Droid Maxx, & had to get a replacement phone. My new Maxx seams to act fine, responding to touchscreens, etc That is until I placed it in a new Otterbox case. When... See more...
I recently dropped and broke my Droid Maxx, & had to get a replacement phone. My new Maxx seams to act fine, responding to touchscreens, etc That is until I placed it in a new Otterbox case. When in the case the outer perimeter of the screen is impossible to use, i.e. the notification bar. Also where ever your finger touches the screen while scrolling an app will open. Not sure if all this can be corrected by adjusting some setting, or if this is caused by an update, or I just got a bad replacement phone. Please help, getting very frustrated.