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iPhone 15. Newphoria. Get it on us. Online Only. No trade-in req'd. Limited time offer. Buy  |  Details.
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brando8998's Posts

Does the device have the latest software update?
It sounds like something that has to be escalated beyond the Customer Service
Yea that was messed up that Missy blamed you for it not being received.
Yea that is crazy how they told you to do the transaction like that and go cancel it.
I can only assume it is the time of the zip code that is one file for your account.
Though the reps were very unprofessional and caring at Verizon, they could have said it much better but technically that is not a Verizon issue. It is an Apple issue since they are the device man... See more...
Though the reps were very unprofessional and caring at Verizon, they could have said it much better but technically that is not a Verizon issue. It is an Apple issue since they are the device manufactuer. All verizon does is provide cellular service on the device. But instead of pointing fingers or refusing help the store reps definitely could have pointed you in the right direction.
Unlimited Data is not a current plan. If you upgrade with the 2 yr price that is a DISCOUNT on the retail price. One of the terms in accepting that discount is having to change the unlimited data... See more...
Unlimited Data is not a current plan. If you upgrade with the 2 yr price that is a DISCOUNT on the retail price. One of the terms in accepting that discount is having to change the unlimited data or the device can be purchased at the full retail price.