I was also having same issue with new Exalt and came across this after the guy in the Verizon store didn't have a clue. It's so hard to get good help these days.  The upgrade instructions worked!... See more...
I was also having same issue with new Exalt and came across this after the guy in the Verizon store didn't have a clue. It's so hard to get good help these days.  The upgrade instructions worked!  ¡Gracias!