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Mth11's Posts

Re: Lollipop update???
by in Samsung
‎03-18-2015 04:43 PM
‎03-18-2015 04:43 PM
Well apparently it was another network outage issue that caused my post to not upload. In basic I was stating that Verizon used to come to me, even cellular one who Verizon bought. They would... See more...
Well apparently it was another network outage issue that caused my post to not upload. In basic I was stating that Verizon used to come to me, even cellular one who Verizon bought. They would meet me anywhere, at a job site, my office or even my home. And bring me full working operational phone that didn't require a crap load of updates. Now I sit 1 to 2 hours in a store and still walk out with a broken phone and have to wait for refurb to be shipped. SERVICE HAS DEGRADED!!! You are fool if you think service has gotten any better. Even the cost has gone thru the roof with little improved service. I used to hook my phone to my laptop a surf the web with no problem. FOR FREE!!!! IT was part of the plan there was no bandwidth limits. If you don't understand its all about increasing profit, I understand why you worked for these thieves. Trust me I am glad the call centers are no longer over seas, all I was stating is that every time I call in I am told I need a new phone. Nothing gets fixed anymore its all about a trade in. I don't need more than half the crap I am forced to get on my phone and I have no way to remove it. The bottom line, is that the basic functionality doesn't work seamlessly as it should after this many years of technology growth. Carriers add more and more crap and bloat apps and they can't even get the basics working. My S5  worked fine for one day. Till lollipop installed then crap, phone went to hell. What does Verizon want, to send me a refurb of course. Maybe the positions pay well. they ought to with what I pay for service and have for years. Your reference to children with no point of reference is an excellent indicator that you nothing but a fool. Somewhere someone will get smart and offer the ideal service without all the crap and they will get my business.
Re: Lollipop update???
by in Samsung
‎03-18-2015 06:46 AM
‎03-18-2015 06:46 AM
@42h6Fh62h Read my post dude, I don't upgrade because these problems are pattern over the last 15 years. Service has degraded (customer in particular) equipment is too complicated for most staff.... See more...
@42h6Fh62h Read my post dude, I don't upgrade because these problems are pattern over the last 15 years. Service has degraded (customer in particular) equipment is too complicated for most staff. At least the over seas call centers could fix the problem even if you couldn't understand them.
Galaxy S 5 lollipop upgrade issues
by in Samsung
‎03-18-2015 06:30 AM
‎03-18-2015 06:30 AM
Brand new S 5 phone last Thursday, works perfectly. Friday Verizon pushed Lollipoop (intended) update, and now I cannot send text messages. Best they can offer me is a replacement refurbished pho... See more...
Brand new S 5 phone last Thursday, works perfectly. Friday Verizon pushed Lollipoop (intended) update, and now I cannot send text messages. Best they can offer me is a replacement refurbished phone. ITS TWO DAYS OLD!!!! They say the problem requires me to get a new phone. Got the original new phone from COSTCO, an authorized reseller. But Verizon will not replace the phone because their inventory systems are not connected with COSTCO. Guess were COSTCO sends the phone when I take it back to get a new one this Thursday?? VERIZON!!! So the question is, do I get a new phone or wait for the expected fix for the text messaging issue? The new plan has unlimited text, (of course, I can't send any, what a deal.) I apologies here for the rant. Been a customer since Verizon was Cellular One, over 15 years ago. Service has gotten nothing but worse over the years. The rep used to meet me anywhere I was at, job site, office, home, and hand me a new phone whenever I had any issues and we were done in 5 minutes. So that quality of service is gone, I go to a store, wait around for almost 1 to 2 hours typically, and walk out with a broken phone. Almost EVERYTIME I upgrade. Each of the last 2 upgrades went through similar replacements, 5 years ago with the Droid Incredible, 3 years ago with a RAZOR. So again I ask, when will the patch be released? Message was edited by: Verizon Moderator, duplicate post removed, language edited.