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ouroboros's Posts

Re: Why does the support live chat never work?
by in Other Network Discussions
‎03-18-2015 09:30 PM
1 Like
‎03-18-2015 09:30 PM
1 Like
I am referring to this page: http://www.verizonwireless.com/wcms/contact-us.html#ShoppingVerizon_LivCht_Shop The options other than "Shopping Verizon" are available only under an existing a... See more...
I am referring to this page: http://www.verizonwireless.com/wcms/contact-us.html#ShoppingVerizon_LivCht_Shop The options other than "Shopping Verizon" are available only under an existing account, which requires an active line. However, thank you for drawing my attention to the live chat link on other pages, which does work.
Why does the support live chat never work?
by in Other Network Discussions
‎03-14-2015 02:59 AM
3 Likes
‎03-14-2015 02:59 AM
3 Likes
The "Shopping Verizon" option always shows "All agents are busy right now" and the remaining options are available only under existing accounts. This is rather embarrassing for a communications p... See more...
The "Shopping Verizon" option always shows "All agents are busy right now" and the remaining options are available only under existing accounts. This is rather embarrassing for a communications provider. Perhaps I should take my business elsewhere.