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Dan_VZ's Posts

  In advance of the 65th running of the DAYTONA 500, Daytona International Speedway announced new Wi-Fi connectivity, provided by Verizon, will be available to fans while in their seats at the... See more...
  In advance of the 65th running of the DAYTONA 500, Daytona International Speedway announced new Wi-Fi connectivity, provided by Verizon, will be available to fans while in their seats at the World Center of Racing, allowing their mobile devices to work as efficiently and quickly as the cars on the track. The Verizon wireless internet at The World Center of Racing will be free to all guests, just in time for the 65th running of the DAYTONA 500 and Speedweeks Presented By AdventHealth. The Wi-Fi connectivity is available at the gates, in the concourses, suites, clubs, tower roof and across the entire mile-long grandstands, listed under the name #Daytona_GuestWifi. “The new Verizon Wi-Fi option is a fantastic addition for our fans here at Daytona,” said Daytona International Speedway President Frank Kelleher. “It’s a great way for our guests to capture and share their memories at this year’s sold-out DAYTONA 500 with friends and family, and to stay connected on all things racing while at the track.” The deployment at Daytona International Speedway builds off the existing partnership between Verizon and NASCAR, with Verizon serving as the Official Wireless Telecommunications and 5G Mobility Partner of NASCAR. Currently, through the partnership, Talladega Superspeedway, Richmond Raceway, Darlington Raceway, and Martinsville Speedway have Wi-Fi enabled options for fans at the venue with seven more NASCAR-owned racetracks including Daytona International Speedway to come. Those new installations are part of a recent initiative, in which 12 NASCAR-owned racetracks will be provided with Verizon Wi-Fi for their guests, including Daytona International Speedway. Fans will now have more reliable internet to research their favorite drivers and teams, share photos and videos, and connect with their friends and family, all while watching The Great American Race. “Best-in-class connectivity is critical for organizations ranging from the Fortune 500 to some of the world’s largest venues,” said Massimo Peselli, CRO, Global Enterprise & Public Sector, Verizon Business. “Redefining the on-site fan experience continues to be one of the most transformative use cases of our network and we are excited to partner with Daytona International Speedway and Extreme Networks to support one of the world’s biggest sporting events.” To execute a deployment of this scale, Verizon undertook a 12-month project installing more than 450,000 feet of cabling to meet the needs of a venue as dense as the Daytona International Speedway. NASCAR’s U.S. speedways are some of the largest sports venues based on fan capacity. Understanding the large scale of the deployment at Daytona International Speedway, Verizon tapped Extreme Networks, the official technology partner of NASCAR, to utilize their hardware – nearly 2,100 Extreme access points (APs), making it one of the largest U.S. venues with outdoor Wi-Fi. Fans can document their entire week of excitement with ease and send all their captured content to their friends and family at home, with the brand-new Verizon Wireless internet connectivity available at the World Center of Racing. The incredible racing action at Daytona International Speedway during Speedweeks Presented By AdventHealth begins with NASCAR Cup Series Qualifying Presented by Busch Light on Wednesday, Feb. 15, followed by Thursday’s Bluegreen Vacation Duels. These two days of action will set the field for Sunday’s DAYTONA 500. Friday, the NASCAR Craftsman Truck Series returns to Daytona in the Next Era Energy 250, and Saturday’s events include the ARCA Menards Series Race, and the NASCAR Xfinity Series’ Beef. It’s What’s for Dinner 300. The racing festivities come to a close on Sunday, Feb. 19, with the highly anticipated NASCAR Cup Series season opener – the 65th running of the DAYTONA 500. Fans are encouraged to reserve their place in history during Speedweeks Presented by AdventHealth by logging onto DAYTONA500.com or by calling 1-800-PITSHOP. Additionally, fans can buy or sell reserved seats for the DAYTONA 500 by visiting SeatGeek, the Official Ticket Marketplace of NASCAR. Fans can stay connected with Daytona International Speedway via daytonainternationalspeedway.com, on Twitter, Facebook and Instagram, as well as the NASCAR Tracks App, for the latest speedway news. Article originally posted on Verizon News Center: New Verizon Wi-Fi connectivity to upgrade fan experience at Daytona International Speedway
  Verizon’s network is undefeated in 95% of the metro drive tests they performed in the last half of 2022. Verizon is undefeated in th... See more...
  Verizon’s network is undefeated in 95% of the metro drive tests they performed in the last half of 2022. Verizon is undefeated in the category of network accessibility in 90% of the tests. Verizon is also undefeated in 89% of the metro markets when it comes to network reliability. Verizon’s network is once again the network to beat for performance, accessibility and reliability in a majority of 125 metro markets tested by RootMetrics®. In these rigorous and scientific network tests, Verizon’s network is undefeated in 95% of the metro drive tests (119 out of 125 markets) they performed in the last half of 2022. And if customers are interested in accessing the network quickly while on the go, Verizon is undefeated in the category of network accessibility in 90% of the markets tested (112 out of 125). Verizon is also undefeated in 89% of the metro markets (111 out of 125) when it comes to network reliability.* These tests, with data accumulated over several months, show a pattern of exceptional performance for customers who live and travel throughout the US. “Verizon customers don’t stand still and neither does our network,” said Kyle Malady, EVP and President, Global Network and Technology at Verizon. “Customers rely on Verizon’s network everyday and our engineers are hard at work for them– continuously enhancing, expanding and improving the wireless network to ensure they have the best possible experience when and where they need it.” Verizon’s network successes underscore a relentless focus on innovation and continued investment to provide the very best for Verizon customers. Verizon’s multi-purpose network is grounded on best-in-class spectrum position, extensive fiber ownership, and the incorporation of advanced technologies deployed from the core to the edge of Verizon’s award-winning network. This network-building formula enables a reliable, robust, secure, and high-performing network for innovation that can accommodate a variety of use cases including mobility, and fixed wireless access broadband for consumers and small businesses.   The best is yet to come Accelerated access to extensive spectrum holdings, a massive fiber footprint with evolved data capacity, and the use of the most advanced technologies available in the industry has allowed Verizon to offer a variety of services from a single, secure, robust and programmable multi-purpose network platform. In 2023, Verizon engineers have no plans to slow down. This year, Verizon will continue to expand coverage, introducing 5G Ultra Wideband service into even more rural and suburban areas. Additionally, as Verizon gains access to and deploys more C-band spectrum, network performance will continue to improve. Verizon will also build in new technologies that will allow customers to take advantage of customized experiences, and where more robust network resources are needed, Verizon engineers will continue to layer in capacity and performance using millimeter wave spectrum holdings. In addition to providing greater coverage, especially in rural and suburban areas, Verizon is also enhancing capacity by activating 100 MHz of C-Band spectrum in many markets, a significant step up from the 60 MHz of spectrum available when deployment first began. Once all of its licensed spectrum is made available, Verizon will have up to 200 MHz of C-Band spectrum deployed in many markets, which will provide exceptional speed and capacity. Complementing the wide coverage of Verizon’s premier C-Band spectrum, Verizon continues deploying 5G on millimeter wave spectrum, which provides for exponential capacity in areas with significantly dense populations such as venues, stadiums, arenas, airports, major metro areas, office complexes and more. Millimeter wave also continues to be used for private network deployments when enterprise customers need the fastest, most robust 5G service available for their enterprise applications. In addition to making 5G more accessible to more people, Verizon continues to focus on building out the advanced technologies that provide robust security, reliability and customized experiences for customers. Those advancements include fully deploying the 5G core with Verizon’s proprietary cloud platform built specifically for telco workloads, advancing the fiber network to handle expected exponential increases in data traffic, continuing massive virtualization of the network to add programmability and flexibility into the network, using artificial intelligence to drive reliability and performance, continuing to develop edge computing capabilities to drive down latency, and continuing to advance antenna configurations to drive speed and efficiency.   Take advantage of the Verizon network Switch to Verizon to get our best price ever. For a limited time, get Welcome Unlimited - with unlimited talk, text, and data on Verizon’s 5G Nationwide network - for just $25 per line per month for four lines (plus taxes and fees, with Auto Pay) when you bring four phones.** And the price is guaranteed for 3 years (excludes taxes and fees)! You don’t even need to buy a new phone. Just bring the one you have, it’s that easy. Article originally posted on Verizon News Center:  Verizon receives high marks in network performance from nation’s leading analysis company * Rankings based on the RootMetrics® metro RootScore® Reports: 2H 2022. Tested with best commercially available smartphones on three mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of Verizon. ** BYOD: $180 promo credit per phone applied over 36 mos when you add 4 new smartphone lines with your own 4G/5G smartphone on Welcome Unlimited plan. Limited time offer. Promo credit ends if eligibility req’s are no longer met. 3-year price guarantee: Applies only to then current base monthly rate; excludes taxes/fees, add’l plan discounts or promotions, and third-party services. Price guarantee void if any of the 4 lines are upgraded, canceled or moved to an ineligible plan. Welcome Unlimited: $30/line for 4 lines, less $5/line discount. Auto Pay & paper-free billing req’d. Unlimited 5G Nationwide/4G LTE: In times of congestion, your data may be temporarily slower than other traffic. All smartphone lines on the account must be on Welcome Unlimited and are eligible only for select device/other promotions. Domestic data roaming at 2G speeds.
Hi @suebee749, I understand that this is frustrating and we definitely want the most recent posts to be listed first.  We're looking into this issue but for now, try scrolling through your recent p... See more...
Hi @suebee749, I understand that this is frustrating and we definitely want the most recent posts to be listed first.  We're looking into this issue but for now, try scrolling through your recent posts using the bars below the posts: Thanks, DanW_VZW
Welcome to the new Verizon Community!  We’ve merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech!  Whether you’r... See more...
Welcome to the new Verizon Community!  We’ve merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech!  Whether you’re a long-standing Community member or are just joining us, there are so many ways which you can get involved whether that’s discussing your favorite device, asking questions, helping other members solve their own questions and much more. We wanted to give you a quick tour around the Community so you can find the content you're looking for and jump into the conversation!   Boards & Navigation From the Community homepage, there are a few ways to dive in and start browsing content.  If you’re just looking to see what’s being discussed in the Community as a whole and want to see the latest and greatest threads, you can use the Mobile, Home, Accessories, and Entertainment headings on the main part of the page:   From here, you can use the secondary navigation to choose whether you want to see Featured topics, questions both with and without solutions, or all the topics at once. You can even use the dropdown on the right side to choose whether you want to see the most recent content or the most viewed so you can find the most popular threads quickly! Maybe you’re looking for something more specific.  For example, maybe you have a question about a Verizon service or you want to read what people are saying about the hottest new smartphone before you make a purchase.  For this, you can use the main navigation menu and select Categories.   From here, you can browse the same Mobile, Home, Accessories, and Entertainment categories and drill down even further to see the boards within them.  Once you’re on the board page, you can get even more specific!  Let’s use devices as an example:     As you can see, here you can choose whether you want to browse phones or other devices, select the manufacturer and even look at content for a specific device using the Filter by: dropdown menu.  You can also start a new conversation on that board using the links on the right side of the page.   Accepted Solutions If you’re searching or browsing the Community, pay special attention to questions that have a correct answer.  You’ll see the word Resolved! Next to the subject line, which means that this question has already been answered and verified by other Community members. After you ask a question, you’re going to see some replies coming in from other users or Verizon reps, so make sure to check back often as they may have the answer you’re looking for.  If you see a reply that answers your question or solves your issue be sure to hit the  button on that post.  This bumps that answer up to the top of the page and makes it easier for others who have the same question to find a solution quickly.  It also gives credit to the member who answered! Whether you have a question or are just looking to chat about tech, we hope you dive into the conversation.  Stay tuned to the Community Blog for much more coming soon!
Hi everyone, I'm Dan and also work on the Community management team.  I spent 5 years working in the wireless community from 2015-2019.  Last year, I returned to the Community team to take part in th... See more...
Hi everyone, I'm Dan and also work on the Community management team.  I spent 5 years working in the wireless community from 2015-2019.  Last year, I returned to the Community team to take part in this exciting merge and revamp of our community! When I'm not working in this Community, you can usually find me... on other Communities!  I love everything about music, from  listening to playing, to going to live concerts and I love discussing it with others online.  Concerts are my happy place - there's nothing like being in a room of fellow fans and already having something in common with every single one.  In fact, that's how I met my wife and we recently just celebrated our first 6 months of marriage! Looking forward to interacting with all of you and continuing to make this Community THE place to be!
@baadaa & other users having this issue, Have you tried clearing your browser cache and cookies recently?  Please try this and let me know if it solves the issue. Thanks, DanW_VZW
Hi bsolomon3000​, The "Bad Request" issue you're seeing is a known bug in the Community platform that affect a small subset of our users.  We're actively working to get this resolved and I apo... See more...
Hi bsolomon3000​, The "Bad Request" issue you're seeing is a known bug in the Community platform that affect a small subset of our users.  We're actively working to get this resolved and I apologize for any inconvenience or confusion that it may have caused. Thanks, DanW_VZW Community Manager
Hi anniegirl4545​,   Please see instructions below which explain how to access your text messages online with the Verizon Messages web app.   Please note that if you have an iOS device, you m... See more...
Hi anniegirl4545​,   Please see instructions below which explain how to access your text messages online with the Verizon Messages web app.   Please note that if you have an iOS device, you must turn off iMessage by going to Settings → Messages on your iPhone and choose OFF. You can turn iMessage back on if you stop using Verizon Messages.   DanW_VZW   WEB - How to Use Messages+ on the WEB Verizon Wireless customers can use the Messages+ app on the WEB. To create your WEB account:    Go To Verizon Messages: Take Texting to the Next Level Then, select 'Go to Web App' link and follow the on screen directions.  You will be directed to your MYVERIZON.COM account to set up your secured password protected account.   Once signed in, Go To: MY Verizon> My Plan & Services> Send a Message     WEB APP Screen Guides:  Main Menu - includes Settings, Manage and Import contact, Sign in and out.   Conversation Menu:  View media shared between contacts, Print, Export and Remove messages   WEB APP: Messages are saved on the server for ONLY 90 days. This means that messages no older than 90 days can be Printed or Exported.  Troubleshooting the Web: If you are not able to reach your Messaging page on the web: Go to Browser Settings> History and clear your browser CACHE and try again.   VERIZON MESSAGES FAQ:  https://www.verizonwireless.com/support/verizon-messages-faqs/
Hi xo-1​, Please complete the following steps to ensure the persistent location notification sound and notification is disabled: Settings > Apps Tap on 3 dots at the top right hand corner... See more...
Hi xo-1​, Please complete the following steps to ensure the persistent location notification sound and notification is disabled: Settings > Apps Tap on 3 dots at the top right hand corner > select show system Select System UI > tap App notifications Tap VZW Change the importance to Low:No sound or visual interruption DanW_VZW Community Manager
Hi GeorgeCT​, Please complete the following steps to ensure the persistent location notification sound and notification is disabled: Settings > Apps Tap on 3 dots at the top right hand co... See more...
Hi GeorgeCT​, Please complete the following steps to ensure the persistent location notification sound and notification is disabled: Settings > Apps Tap on 3 dots at the top right hand corner > select show system Select System UI > tap App notifications Tap VZW Change the importance to Low:No sound or visual interruption DanW_VZW Community Manager
After connecting the smartphone to the computer, via USB cable, swipe down from the top of the device. Change the default USB mode from charging to file transfer. Proceed with moving / transferri... See more...
After connecting the smartphone to the computer, via USB cable, swipe down from the top of the device. Change the default USB mode from charging to file transfer. Proceed with moving / transferring photos. Detailed Steps: 1. Connect the device to a computer using the supplied USB cable. A. If necessary, touch and hold the Status bar (area at the top of the phone screen with the time, signal strength, etc.) then drag to the bottom. B. Tap the USB icon and ensure Photo Transfer is selected. 2. Launch File Explorer or Windows Explorer. A. Right-click Start then click Open File Explorer or Open Windows Explorer. 3. Using File Explorer or Windows Explorer, navigate: SM-G930 > Phone. 4. Utilize the computer to copy video or image files into the appropriate directory (e.g., My Pictures). 5. Disconnect the USB cable.
After connecting the smartphone to the computer, via USB cable, swipe down from the top of the device. Change the default USB mode from charging to file transfer. Proceed with moving / transferri... See more...
After connecting the smartphone to the computer, via USB cable, swipe down from the top of the device. Change the default USB mode from charging to file transfer. Proceed with moving / transferring photos. Detailed Steps: 1. Connect the device to a computer using the supplied USB cable. A. If necessary, touch and hold the Status bar (area at the top of the phone screen with the time, signal strength, etc.) then drag to the bottom. B. Tap the USB icon and ensure Photo Transfer is selected. 2. Launch File Explorer or Windows Explorer. A. Right-click Start then click Open File Explorer or Open Windows Explorer. 3. Using File Explorer or Windows Explorer, navigate: SM-G920V or SM-G925V > Phone. 4. Utilize the computer to copy video or image files into the appropriate directory (e.g., My Pictures). 5. Disconnect the USB cable.
Shout out to tamborninoap  for posting about their positive experience with a Verizon Customer Service Rep: Great customer service feedback!​ Thanks tamborninoap for the positive feedb... See more...
Shout out to tamborninoap  for posting about their positive experience with a Verizon Customer Service Rep: Great customer service feedback!​ Thanks tamborninoap for the positive feedback you provided regarding your encounter with one of our Customer Service Reps. Your post earned you our Member Spotlight this month which is located in the All Things Community area and we will do our best to get your comments back to the Rep's supervisor. We are so glad you got the support you needed and we will strive to continue to support you and all our customers the best way possible. Thanks again and congrats on earning the Member Spotlight!
Shout out to KELLY GARRETT  for posting about their positive experience with a Verizon Customer Service Rep: How do I thank a Verizon Employee? Thanks KELLY GARRETT  for the positive f... See more...
Shout out to KELLY GARRETT  for posting about their positive experience with a Verizon Customer Service Rep: How do I thank a Verizon Employee? Thanks KELLY GARRETT  for the positive feedback you provided regarding your encounter with one of our Customer Service Reps. Your post earned you our Member Spotlight this month which is located in the All Things Community area and we will do our best to get your comments back to the Rep's supervisor. We are so glad you got the support you needed and we will strive to continue to support you and all our customers the best way possible. Thanks again and congrats on earning the Member Spotlight for July!
Shout out to Musicgal for posting about his positive experience with a Verizon Customer Service Rep: Great help with SIM card failure Thanks Musicgal for the positive feedback you prov... See more...
Shout out to Musicgal for posting about his positive experience with a Verizon Customer Service Rep: Great help with SIM card failure Thanks Musicgal for the positive feedback you provided regarding your encounter with one of our Customer Service Reps. Your post earned you our Member Spotlight this month which is located in the All Things Community area and we will do our best to get your comments back to the Rep's supervisor. We are so glad you got the support you needed and  we will strive to continue to support you and all our customers the best way possible. Thanks again and congrats on earning the Member Spotlight for June!
Shout out to ANavarro for posting about his positive experience with a Verizon Customer Service Rep: Compliment Thanks ANavarro for the positive feedback you provided regarding your en... See more...
Shout out to ANavarro for posting about his positive experience with a Verizon Customer Service Rep: Compliment Thanks ANavarro for the positive feedback you provided regarding your encounter with one of our Customer Service Reps. Your post earned you our Member Spotlight this month which is located in the All Things Community area and we will do our best to get your comments back to the Rep's supervisor. We are so glad you got the support you needed and  we will strive to continue to support you and all our customers the best way possible. Thanks again and congrats on earning the Member Spotlight for May!
This is back on the carousel now.  Sorry for the confusion! -DanW_VZW
Thanks for bringing this to our attention!  I've added the Galaxy S7/S7 Edge space back into the carousel.  It also looks like a few other spaces were removed for some reason and I'm working to a... See more...
Thanks for bringing this to our attention!  I've added the Galaxy S7/S7 Edge space back into the carousel.  It also looks like a few other spaces were removed for some reason and I'm working to add those back in - they should be there shortly. I definitely want to figure out what happened here though.  When did you first see that it had disappeared?
Shout out to windowshtc8xfan for posting about his positive experience with a Verizon Customer Service Rep: Great Customer Service in Fixing My Problem Thanks windowshtc8xfan for the p... See more...
Shout out to windowshtc8xfan for posting about his positive experience with a Verizon Customer Service Rep: Great Customer Service in Fixing My Problem Thanks windowshtc8xfan for the positive feedback you provided regarding your encounter with one of our Customer Service Reps. Your post earned you our Member Spotlight this month which is located in the All Things Community area and we will do our best to get your comments back to the Rep's supervisor. We are so glad you got the support you needed and  we will strive to continue to support you and all our customers the best way possible. Thanks again and congrats on earning the Member Spotlight for April!