My phone will not connect to data. I can connect to wifi, but I don't have the passwords. Here are the issues I am having: -on the notification panel, data is bright green, but no data icon on ... Ver más...
My phone will not connect to data. I can connect to wifi, but I don't have the passwords. Here are the issues I am having: -on the notification panel, data is bright green, but no data icon on the top of my screen -When I try to connect to the internet, I get the following message: "You are offline" When I click "more" it says "Wifi and mobile data are turned off." I have tried the following troubleshooting methods: -Restarted phone -Took the battery out and restarted phone -Took out the Sim card and put it back in while phone was off. ¡Necesito ayuda!