I did not see an answer to the original question as to how to reach the corporate office. I was told I would be given a $15/mo first responders discount for all future bills, by Ryan T. today at abou...
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I did not see an answer to the original question as to how to reach the corporate office. I was told I would be given a $15/mo first responders discount for all future bills, by Ryan T. today at about noon PST, but after I spoke to him, my discount was set to $10. After that, I talked to several supervisors, over a 3 hour period, who said they will not honor the $15 discount and also told me that they cannot transfer me to a higher level supervisor and that no one is able to listen to the recording of my call with Ryan, which seems hard to believe. I hope I can get this resolved, as I have been a customer for over 15 years, and as a customer I have a right to the pricing that I was promised. Thank you.