Loquat's Posts

Try restarting your device. My activation did not work the first time. I restarted my phone, got the message that it was waiting to activate. Two minutes later I was activated and my phone is been working just fine ever since. Good luck, I hope you get your new device activated really soon.

Sorry you had to deal with that.  The Verizon employee you spoke with prior to pre-order date was not informed.  Verizon usually don't allow for devices to be shipped to an address other than the billing address for fraud purposes.  They should have informed you that you would have to call in to have that changed.  To the best of my knowledge, it has never been possible to change a shipping address of a device that wasn't that of the billing address.  Fingers crossed that you get your phone sooner than the anticipated ship date.  Best of luck to you.

I know that Apple's system was really struggling this morning.  I'm think it may even be an error on their part.  I wasn't allowed to access their system until 15 minutes after the scheduled pre-order time.  Hopefully this will get resolved to the benefit of the customers.  Best of luck to you!

There is always a possibility but I could certainly camp out if you do plan to get one.  Unless this launch is a complete and utter failure on Apple's part, I would assume that this phone with be a hot commodity.  Best of luck to you!

The Apple site was lagging big time this morning.  It didn't finally open up on my end until 15 minutes after scheduled pre-order time.  I hope this doesn't affect those who placed their order.  Best of luck to you!

Sometimes the system can get bogged down with all of the pre-order activity.  If you haven't received an email it'll probably arrive sometime soon.  If you really want to be sure that the pre-order was complete, sign in to your Verizon account, select the phone you're upgrading (if you are) and you should see that it's pending a upgrade an won't allow you to move forward.  If the phone you're upgrading still shows that you can, then there is a great chance that the pre-order wasn't successful.  Hope this helps and best of luck to you.

Rest assured that it'll arrive on launch day.  Verizon's language regarding shipping can be a bit confusing to those who haven't dealt with their pre-order system before.  Even though you're saying ship by, trust me, unless the is some huge issue that affects more than just your order, you'll get it on launch day.  Congrats on ordering your new phone and I hope you enjoy it!

You'll be fine. I've been through this many times with Verizon. Sometimes it just takes a while to show up due to the heavy traffic. If you received a confirmation email then you should be good. 

You should be okay.  It does take some time for the order to show up in your account.  And as for the charge...you won't see that until the phone actually ships.  Sounds like you both are okay. Congrats on your new phone and enjoy!

What was your original ship date?  Also, what did you order?  Size, color, regular or plus, and did you have other phones on this specific order?  All of those factors can play a role in how soon you get your device.