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capelani06's Posts

Last month we noticed that we had not used our data much on one of our lines and some how 5 days into the billing cycle all of the available data for that line was used up. The line has an area c... See more...
Last month we noticed that we had not used our data much on one of our lines and some how 5 days into the billing cycle all of the available data for that line was used up. The line has an area code of 605 in Sioux Falls, SD. I asked friends that are also on Verizon and their data was also mysteriously all consumed. This happened to three other friends all with family plans. Their data limits were hit over night and the record showed that the activity took place at hours that none of them were awake. The system showed the activity between 2am and 8am. My line has unlimited data and i believe that it was also affected because i have not used an exorbitant amount this month and my usage is up to 54Gbs. Verizon needs to answer to this issue and reimburse us for any overage charges it has applied to our accounts.