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stmet5's Posts

Re: How can I turn the Verizon visual voicemail app back on (GS5)?
by in Samsung
‎09-09-2014 05:37 PM
‎09-09-2014 05:37 PM
I restarted my phone again and the voicemail app is now working but not recognizing my account. I've had the same issue with the cloud so I'm going to a Verizon store to have them look into it. ... See more...
I restarted my phone again and the voicemail app is now working but not recognizing my account. I've had the same issue with the cloud so I'm going to a Verizon store to have them look into it.  Both are active features in the account when logged in but neither work in my phone. Thanks for your help!
Re: How can I turn the Verizon visual voicemail app back on (GS5)?
by in Samsung
‎09-09-2014 09:09 AM
‎09-09-2014 09:09 AM
Yes, thank you! That brought the app back. Now when I open the Voicemail app a popup opens over a gray background. The popup title is Voicemail, and the text says "Unable to verify subscription s... See more...
Yes, thank you! That brought the app back. Now when I open the Voicemail app a popup opens over a gray background. The popup title is Voicemail, and the text says "Unable to verify subscription status. Please try again later" and then a box where I can tap OK to close the box, which closes the app. I logged into my account and confirmed the visual voicemail is on and I restarted my phone. Any suggestions?
How can I turn the Verizon visual voicemail app back on (GS5)?
by in Samsung
‎09-09-2014 07:32 AM
‎09-09-2014 07:32 AM
The Voicemail app was accidentally turned off in the app settings and there's no option to turn it back on. There's not a way (that I could find) to download it from the Google Play store like so... See more...
The Voicemail app was accidentally turned off in the app settings and there's no option to turn it back on. There's not a way (that I could find) to download it from the Google Play store like some other Verizon apps. One suggestion I read was factory reset, but I'd like to avoid that if possible. Any ideas on how I can get the visual voicemail working without having to reset my phone?
verizon cloud error 4600 on gs5
by in Other Network Discussions
‎08-28-2014 05:15 PM
‎08-28-2014 05:15 PM
Cloud is active on my account (in manage features it shows the 25 gb option is selected and it shows up on my bill with the credit for my plan type). When I open the cloud it scans my device and ... See more...
Cloud is active on my account (in manage features it shows the 25 gb option is selected and it shows up on my bill with the credit for my plan type). When I open the cloud it scans my device and allows me to choose what to back up. I click next, select my email (I choose the one associated with vz account) and then I get a pop up that I don't have enough space on my cloud and do I want to upgrade to 25 gb for $2.99 (but with a credit on the monthly bill because of my plan). I click yes.  Next screen is the error. I've cleared data, uninstalled and reinstalled updates, restarted phone. This is happening on both phones on my account, both gs5. Not sure what to try at this point to get it working.