Accessibility Resource Center Skip to main content
iPhone 15 Plus. Newphoria. Get it on us with select Unlimited plans. New line req'd. No trade-in req'd. Online only. Ends 3.31. Buy  |  Details.
end of navigation menu
3.2M Members 4,252 Members online 268K Discussions 44K Solutions

user1111's Posts

I'm not asking Verizon to block unknown and private calls by default but give the OPTION for customers to do so without charging them. Also, I think there is a misunderstanding about the capa... See more...
I'm not asking Verizon to block unknown and private calls by default but give the OPTION for customers to do so without charging them. Also, I think there is a misunderstanding about the capabilities of the free call blocking. For example, if I call you through a circuit that shows my number as 42512 or Unknown you have no way of blocking that through the free option.
My main point... a customer can't block Unknown, Private, or non standard phone numbers from a circuit through the free Verizon blocking. This should be offered to customers without charging them... See more...
My main point... a customer can't block Unknown, Private, or non standard phone numbers from a circuit through the free Verizon blocking. This should be offered to customers without charging them a monthly fee just to do that. My secondary point... for blocking such fraud as an analogy could say that ISPs have no responsibility to limit email spam and the concern over legitimate emails being blocked but they do a very good job at both in general. Much like email spam there are multiple ways of phone companies blocking fraudulent phone calls with having only a negligible amount of legitimate calls being block.
Some comments: - This isn't some ex or someone I know. These are professional scammers who sometimes call 4+ times a day. Yes, I ignore the calls but it is still disruptive to ones life even i... See more...
Some comments: - This isn't some ex or someone I know. These are professional scammers who sometimes call 4+ times a day. Yes, I ignore the calls but it is still disruptive to ones life even if they do so. This is probably difficult for someone to understand who isn't in that situation. I know Verizon does block some of this kind of abuse. -  Verizon has the ability and the moral responsibility to block spammers and scammers who are abusing their network and trying to target their customers with illegal activity. I'm sure I'm one of hundreds if not thousands of Verizon customers having this experience. - The monetary cost for the FamilyShare would not have a significant effect financially on me, it's more so the principle that Verizon is charging money for something that should be offered at no cost and is due to abuse that is partially the responsibility of Verizon to block. At the minimum it should be evaluated on a case by case basis.
For months I've been getting calls from extortionists posing as fake debt collectors. They are very threatening if I do answer. They have a thick accent so likely not based in the United States s... See more...
For months I've been getting calls from extortionists posing as fake debt collectors. They are very threatening if I do answer. They have a thick accent so likely not based in the United States so limited things law enforcement can do. Methods used that can't block without signing up for the premium FamilyBase: - Calling from 'Unknown' number - Calling from short prefix numbers from whatever circuit is routing the call (e.g. 12651) - Calling from Skype number (which I've blocked but have to re-block every 90 days) I called Customer Service and informed me I would have to pay a monthly fee for FamilyBase to block these methods which I don't think is right as Verizon has partial responsibility for allowing these calls to pass through the Verizon network to begin with.