katim_vzw's Posts

KEVBRO78, Being able to message is essential. What happens when you attempt to use your device with WiFi set to off? What happens when you attempt to text your own number? KatiM_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

duncje, It's never our attentions to keep you waiting. I've sent you a Private Message. KatiM_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

tam24, This is no way to take photos. Help is here. Is there any liquid or physical damage to the device that may be the cause of this? Here's a link to verify: http://vz.to/1OscmM7 What other tricks have you tried? KatiM_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

RCWATER, I like your style in phones. Signal on your 7 should be just as good as the 5S. How long has this been a concern for? What tricks have you tried? What zips are you having troubles in? KatiM_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

stpenn123, I'm shocked to hear of the concerns you've been having. I sent you a Private Message. KatiM_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

MJSANTER, Great choice in devices. I'll gladly get you the pricing. Which model 7 were you interested in? Which capacity? KatiM_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

CINTHERS, I want you to reap the benefits of our Trade In Program just as much as you do. Help is here. Here's a link to our FAQs which will help walk you through the process: Device Trade in Program FAQs | Verizon Wireless KatiM_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

MEG.HAGERTY, Activating your personal cell site is a must. I apologize for the delay and troubles you have been having. I value your time. What happens when you get to the step you can’t get past? KatiM_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

VINNY2292, Waiting for your shiny new iPhone can seem like a lifetime. The expected ship dates are a forecast based on what is currently available in our warehouse. Each model, color, and capacity has a different ship date. Expected shipping dates will change as inventory levels change. Rest assured though, your Pre Order guarantees you your new iPhone. You can monitor the status of your order here: ORDER STATUS https://www.verizonwireless.com/vzw/ordertracking/index.jsp?intcmp=INT-SEA-NON-SE-order-021115-DE-SR-LP-T. KatiM_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!