leftcoastwood's Posts

Hi Kevin. It's voice, data, and texts. Incoming calls don't come through unless the phone is on our balcony. If the phone is indoors, we end up getting notified we have a voicemail at some point. The only way I can send a text with image or place a call is to stand right up next to the windows, and even then it's spotty. I've been back and forth with agents via chat, the latest had me give them signal strength numbers, etc., and she determined that my situation needed to be escalated to some kind of technical department. I really don't have time to call them this week, but the situation is extremely frustrating. I was told a network extender might work, but I can't see forking out the $200+, and then it doesn't improve the situation. Thoughts? Chris On Tue, Jul 21, 2015 at 12:33 PM, Verizon Wireless Customer Support <

Oh, man. We just moved into Cupertino and I can't believe how bad our signals are in this area - an area dominated by some of the biggest tech companies in the world. I'm told it's the building we live in, but the signal isn't even good out on the street. There are areas of Cupertino where there is simply no signal. I've also been told that the city won't let them add any more towers. If that's indeed the case, I think they need to start giving out the network extenders, even though I'm not 100% that will fix our problems. Please report back if you receive any satisfaction, as I'm in the same boat and would like a resolution. Chris