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irishND2001's Posts

With all due respect, do your research before mouthing off here. This has nothing to do with Apple and everything to do with Verizon. I've been told this not only by Apple, but by Verizon itself.... See more...
With all due respect, do your research before mouthing off here. This has nothing to do with Apple and everything to do with Verizon. I've been told this not only by Apple, but by Verizon itself. The problem is due entirely to a systems issue on Verizon's end. Verizon is not waiting for Apple to release a "fix" for this. Verizon is simply taking its sweet time, betting that it won't lose that many customers by not correcting this problem in a timely manner. Sadly, they're probably right. But that just shows how little Verizon cares about its customers, and what an amazing hassle it is to simultaneously port multiple lines to another carrier.
I’m having to return my Apple Watch, too. I wasted 5 hours today with Verizon, only to be told that it‘s a known issue and that the ETA for the fix is 2/28. What a joke. I’ve never been so disapp... See more...
I’m having to return my Apple Watch, too. I wasted 5 hours today with Verizon, only to be told that it‘s a known issue and that the ETA for the fix is 2/28. What a joke. I’ve never been so disappointed in Verizon before and I don't think I’ll stick around. I dropped my iPad service today and I may be moving my 3 phone lines to another carrier when the last contract on my phones expires next month.
I sent an iPhone 4 to Verizon as a trade-in on 9/22.  To this day, the online status shows no details whatsoever, even though it should at least show the device, the estimated amount of the trade... See more...
I sent an iPhone 4 to Verizon as a trade-in on 9/22.  To this day, the online status shows no details whatsoever, even though it should at least show the device, the estimated amount of the trade-in, the date it was submitted, and whether or not it has been received.  My wife sent in her iPhone 5S a month after I sent in the iPhone 4 and she already got her gift card back.  More importantly, the online status for her trade-in always showed SOME information, unlike mine which has never shown ANYTHING.  I have reported this to Verizon and they keep giving me canned responses.  More outrageously, they were asking me for the tracking number for the package, even though they tell you that you MUST use their envelope, which does not have a tracking number and which does not allow you to add that as an option. Put simply, Verizon screwed up something on its end and they kept my iPhone 4 and didn't give me the $200 they promised.  Since I can't get anyone from Verizon to give me a satisfactory answer, I will be filing complaints with the FCC, the FTC, and my state's attorney general's office.  I strongly encourage everyone else who's had similar experiences to do the same.  Verizon is the 800-pound gorilla in wireless, so they think they can get away with this scam.  I trust that our consumer protection agencies won't let them rip us off like that.