Hello. Have you received any help to make the nightmare of the forced 4.3 update effects on the Galaxy Note 2's battery? I called techsupport and they were aware enough to suggest I use KIES s...
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Hello. Have you received any help to make the nightmare of the forced 4.3 update effects on the Galaxy Note 2's battery? I called techsupport and they were aware enough to suggest I use KIES software from Samsung to have it recognize the phone and select CANCEL to stop the upgrade that I stopped in mid-stream when I saw it starting to happen. Unfortunately, in order to force the update on this particular model, they have removed the Galaxy Note II from the KIES list! (both versions of KIES -- 2.6 and 3.0 will not recognize this device any longer!) SO I am at the hands of xda developers to get around this since the phone has been in Airplane Mode for a few weeks and is still, thankfully, in 4.1.2 state. THIS experience is so strange as Samsung selected just this model and the Galaxy S III phones to get the force-fed upgrade. Both are experiencing problems (phone turning on and off + battery life halved) on T-Mobile too according to 2 friends that have the GN2 also. SO strange that I have to buy an iPhone after all this because at least they let you choose if you want to install update(s) and , more importantly and unlike Samsung, they allow one to gp back to the older OS as needed. In this case, Samsung says "sorry just wait for an update" and "do not try to go back to 4.1.2 or it will void warranty!". What a way to lose trust that this could happen with any Samsung Smartphone in the future!