Took it to the Verizon store yesterday, they said they had never heard of such a thing and that the folks I talked to at Customer Service were a higher level of tech support than they (at the sto...
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Took it to the Verizon store yesterday, they said they had never heard of such a thing and that the folks I talked to at Customer Service were a higher level of tech support than they (at the store) are. However, they had a few ideas of things to try. What finally worked was backing up all the data on my phone & re-setting it completely--Backup Assistant now works with no problems.