What you are experiencing is possibly due to this being a 4G LTE only device. While the other Verizon phones you mention had CDMA service as well as 4G LTE, this particular device operates o... See more...
What you are experiencing is possibly due to this being a 4G LTE only device. While the other Verizon phones you mention had CDMA service as well as 4G LTE, this particular device operates only on 4G LTE and no CDMA service. If you are in an area that has limited or no 4G LTE you are not going to have good service at all and need the standard VZW network (CDMA). Rural areas of course will be most impacted but any area with limited 4G will need to use CDMA for reliable service. Look at the difference between the Zenfone V and a Galaxy S7 as an example.             Galaxy S7: Rev A Capable CDMA GSM•Quad Band 850/900/1800/1900 mHz 4G LTE 700Mhz Capable •Band 2 - 1900MHz •Band 3 - 1800MHz •Band 4 - 1700MHz •Band 5 - 850MHz •Band 7 - 2600MHz •Band 8 - 900MHz •Band 13 - 700MHz •Band 18 - 850MHz •Band 19 - 800MHz •Band 20 - 800MHz XLTE Band 13 / 4 (700/1700 MHz) Supported Data Technologies •HSPA •EDGE •1xEVDO •GPRS •1xRTT             Zenfone V: 4G LTE 700Mhz Capable •Band 2 - 1900MHz •Band 4 - 1700MHz •Band 5 - 850MHz •Band 13 - 700MHz Simultaneous Voice and Data in 4G XLTE Band 13 / 4 (700/1700 MHz) Not CDMA Compatible Supported Data Technologies •EDGE •HSPA+ •GPRS There is also a known issue with this device where it will randomly lose service, requiring a re-boot/power cycle. This will hopefully be resolved with an upcoming software update but wanted to mention this as well as it seems this might also be a possible explanation to what you are experiencing as well-- it was hard to tell from your post which of these was more relevant but figured I'd mention both current possibilities!
You will need to contact this company (GO Wireless) as they are a separate company that is not Verizon Wireless and is simply an indirect re-seller. They are going to be the only ones that wou... See more...
You will need to contact this company (GO Wireless) as they are a separate company that is not Verizon Wireless and is simply an indirect re-seller. They are going to be the only ones that would have any info regarding what you describe. This is also a good example of why I recommend to only visit corporate Verizon Wireless locations and not these indirect locations (examples: GO wireless, Diamond Wireless, Tag Wireless, Best Buy, Costco, Target). While not all indirect locations have problems or are going to cause issues, the probability is certainly higher, and in most cases these re-sellers are more restrictive in their policies than VZW is (return policy, restocking fees, etc).
No. If you are not sending them and only using the phone's camera then nothing would be charged.
*228 is only for basic phones.... This would have only been used for initial over-the-air activation and PRL (preferred roaming list) updates on a basic phone but is not only useless on a 4G d... See more...
*228 is only for basic phones.... This would have only been used for initial over-the-air activation and PRL (preferred roaming list) updates on a basic phone but is not only useless on a 4G device, but is (as I was informed by a R&D engineer and developer of wireless devices) a potential danger to the sim and phone itself....
Anyone can make a payment to any account. Call in and speak to a rep and state that you want to pay on a bill that is not yours and give them a phone number that is on your friend's account. T... See more...
Anyone can make a payment to any account. Call in and speak to a rep and state that you want to pay on a bill that is not yours and give them a phone number that is on your friend's account. To pay a bill you don't need the password or to be listed as an Account Manager. You only need the payment information
You can certainly call customer service at 1-800-922-0204 and ask them. They may be able to modify your bill cycle date thus changing the due date if you ask, but you will need to call and see if... See more...
You can certainly call customer service at 1-800-922-0204 and ask them. They may be able to modify your bill cycle date thus changing the due date if you ask, but you will need to call and see if this is a possibility.
No, Las Vegas and California are in the U.S. with free roaming and  long distance included for the United States. So it is included with the plan and no other options are needed.....
Yes,  through the FamilyBase service. This will allow you to set any data limit you like on any of the lines on your account. FamilyBase Parental Control App - Monitor Data Usage | Verizon Wir... See more...
Yes,  through the FamilyBase service. This will allow you to set any data limit you like on any of the lines on your account. FamilyBase Parental Control App - Monitor Data Usage | Verizon Wireless
Yes, Google Maps with location enabled will work regardless of where you are as it is not using anything other than the app and the GPS (assuming you have this enabled). As far as the actual m... See more...
Yes, Google Maps with location enabled will work regardless of where you are as it is not using anything other than the app and the GPS (assuming you have this enabled). As far as the actual map content, you will either need to make sure you have an active data connection via the cell network or wifi. Otherwise, you need to have previously downloaded the offline maps for the areas you will be in for this to work fully as you are used to in the United States where you have your regular data connections for map content.
You could do a military suspension on one of the lines which would certainly cut costs down, as you'd only be paying for the one line....
Call in to your voicemail box (hold the "1" button on the dial pad until it connects) and then select the option for modifying the greeting which I think is in the administrative options (option ... See more...
Call in to your voicemail box (hold the "1" button on the dial pad until it connects) and then select the option for modifying the greeting which I think is in the administrative options (option "4" I believe). From here you will here the greeting options and can select your own or the pre-recorded ones but these are what you can select from....
Definitely! See: Activate a Phone You Already Own BYOD | Verizon Wireless Always a good idea to call in and have the rep check the IMEI to make sure it is listed in the databases ahead  of ... See more...
Definitely! See: Activate a Phone You Already Own BYOD | Verizon Wireless Always a good idea to call in and have the rep check the IMEI to make sure it is listed in the databases ahead  of time and can be activated....
No, you will not be able to see text messages that were delivered prior to the switch, only undelivered and messages that were sent and delivered to that number after you switched to it....
Go to Menu>Settings & Tools>Accessibility>Readout>Caller ID Readout At this point you can select for it to "Ring only", "Caller ID + Ring" or to say the Caller ID name repeatedly... Hope th... See more...
Go to Menu>Settings & Tools>Accessibility>Readout>Caller ID Readout At this point you can select for it to "Ring only", "Caller ID + Ring" or to say the Caller ID name repeatedly... Hope that is what you were asking for help with
It depends on the plan. If you are on an allowance-based plan that has a cap, then an overage charge would apply which is typically $15 per GB that you do go over. If you have safety-mode e... See more...
It depends on the plan. If you are on an allowance-based plan that has a cap, then an overage charge would apply which is typically $15 per GB that you do go over. If you have safety-mode enabled on said plan it will not cause overage charges but it WILL significantly lower your speeds until your new cycle starts...
One way around the device not being listed in the database is to simply take the activated sim card from your current device that  is activated with your number and to put it in the G6 while the ... See more...
One way around the device not being listed in the database is to simply take the activated sim card from your current device that  is activated with your number and to put it in the G6 while the current device and the G6 are powered off. Power on the G6 and give it a bit for it to recognize and ultimately it should register and work on the VZW network. Keep in mind, there is never any guarantee that all or any services will work with this device as it is not an official VZW device and is not approved for use on the network, but this should work.
If you filed a network ticket a couple of hours ago, this is nowhere near enough time for a determination or response. These are quoted at being resolved in 7-10 business days I believe....
Shouldn't be any fees, aside from a $30 upgrade fee, though this is assuming you don't have anything remaining on a device payment plan that would need to be paid off.
You call customer service (*611 from VZW phone or 1-800-922-0204) and state that you want to cancel/disconnect your service.
Regardless of your personal health issues/circumstances, and have lost or had the phone stolen then you would need insurance for the phone to be replaced which would require a deductible with Asu... See more...
Regardless of your personal health issues/circumstances, and have lost or had the phone stolen then you would need insurance for the phone to be replaced which would require a deductible with Asurion. If no insurance, then would need to be eligible for an upgrade to do so without paying full price on a phone. There is no lawyer that can get you out of a contract due to a lost or stolen phone. This is the same for anyone with any carrier, regardless of health or personal circumstances.