YareliM_VZW, This is not a malfunction. It is a feature of this type of phone. The buttons are on screen. This is unfortunately not something that call to Verizon technical support can resolve...
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YareliM_VZW, This is not a malfunction. It is a feature of this type of phone. The buttons are on screen. This is unfortunately not something that call to Verizon technical support can resolve. The issue is that the BAR of buttons is obnoxious and take up valuable screen space.