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mikeg803's Correct Answers

You cannot port a number from another carrier online and you cannot port a number that has been disconnected.  Your best bet is to call the carrier that the number belongs to and get them to reac... See more...
You cannot port a number from another carrier online and you cannot port a number that has been disconnected.  Your best bet is to call the carrier that the number belongs to and get them to reactivate it (if possible) long enough for you to port it to VZW.
I did some research and determined that Verizon recently changed their defaults.  Try these settings: Incoming mail server (POP3): pop.verizon.net Incoming Server Port Number: 995 Outgoin... See more...
I did some research and determined that Verizon recently changed their defaults.  Try these settings: Incoming mail server (POP3): pop.verizon.net Incoming Server Port Number: 995 Outgoing mail server (SMTP): smtp.verizon.net Outgoing Server Port Number: 465 Make sure SSL encryption is enabled for the incoming and outgoing mail server.
The only thing that could really cause this to happen would be if she has the same phone number listed under two or more different names in her contact list.