Dan_VZ's Correct Answers

Dan_VZ · ‎04-19-2024

Hello @alemrebo , @TheHarv831 & @suzarj , When it comes to making account changes or order equipment when your phone is inaccessible, there are two options. Have a registered Account Manager lo...

Hello @alemrebo , @TheHarv831 & @suzarj , When it comes to making account changes or order equipment when your phone is inaccessible, there are two options. Have a registered Account Manager log in to complete the action or Visit a Verizon store to complete in-person -Dan_VZ

Dan_VZ · ‎03-22-2024

If your iPhone is stuck in SOS mode, please use the steps in this FAQ to troubleshoot the issue: Phone can't make calls FAQ Dan_VZ

Dan_VZ · ‎03-22-2024

If your iPhone is stuck in SOS mode, please use the steps in this FAQ to troubleshoot the issue: Phone can't make calls FAQ Dan_VZ

Dan_VZ · ‎10-05-2023

Hi @IH784 & @NachoRose , Beginning 8/29/23, each mobile phone line on certain older phone plans will be charged an added $3 or $5/per line per month Plan Rate Adjustment. Lines with tablets, smart ...

Hi @IH784 & @NachoRose , Beginning 8/29/23, each mobile phone line on certain older phone plans will be charged an added $3 or $5/per line per month Plan Rate Adjustment. Lines with tablets, smart watches and other devices won’t be impacted. Only the following older Verizon plans will be charged the Plan Rate Adjustment. Starting 8/29/23, these plans will see an added charge of $3/month per mobile phone line: Go Unlimited 2.0 Beyond Unlimited 2.0 Above Unlimited 5G Start Starting 8/29/23, this plan will see an added charge of $5/month per mobile phone line per month: Single Basic Phone. For more information about this, please take a look at our FAQ page. You can also sign in to My Verizon to see your Plan details. -Dan_VZ

Dan_VZ · ‎04-27-2018

Hi anniegirl4545, Please see instructions below which explain how to access your text messages online with the Verizon Messages web app. Please note that if you have an iOS device, you m...

Hi anniegirl4545, Please see instructions below which explain how to access your text messages online with the Verizon Messages web app. Please note that if you have an iOS device, you must turn off iMessage by going to Settings → Messages on your iPhone and choose OFF. You can turn iMessage back on if you stop using Verizon Messages. DanW_VZW WEB - How to Use Messages+ on the WEB Verizon Wireless customers can use the Messages+ app on the WEB. To create your WEB account: Go To Verizon Messages: Take Texting to the Next Level Then, select 'Go to Web App' link and follow the on screen directions. You will be directed to your MYVERIZON.COM account to set up your secured password protected account. Once signed in, Go To: MY Verizon> My Plan & Services> Send a Message WEB APP Screen Guides: Main Menu - includes Settings, Manage and Import contact, Sign in and out. Conversation Menu: View media shared between contacts, Print, Export and Remove messages WEB APP: Messages are saved on the server for ONLY 90 days. This means that messages no older than 90 days can be Printed or Exported. Troubleshooting the Web: If you are not able to reach your Messaging page on the web: Go to Browser Settings> History and clear your browser CACHE and try again. VERIZON MESSAGES FAQ: https://www.verizonwireless.com/support/verizon-messages-faqs/

Dan_VZ · ‎04-27-2016

This is back on the carousel now. Sorry for the confusion! -DanW_VZW

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Dan_VZ's Correct Answers