Sure! www.htc.com 
On Prepaid you pay the service in advance. You pay the next 30 days, so the money it's already spent. Thats why your balance is cero.
Hi, can one temporarily suspend our service but since we're only gone six months keep our number and avoid a reactivation fee? It's pointless to pay $45 a month just to keep a number when the ph... Ver más...
Hi, can one temporarily suspend our service but since we're only gone six months keep our number and avoid a reactivation fee? It's pointless to pay $45 a month just to keep a number when the phone will be shut off. What is the activation fee? If t's prepaid, there's not activation fee. If you don't want to use it, just don't pay. You'll have 3 months before losing the number. You can pay 5$ and it gives you one month to use it. If it's a basic phone you can have the "Pay as you go" plan minimun payment 5$ a month, 25 cts per min. You can change the plan whenever you want. If you lose the number you can always activated the phone again with a new number. Hope this helps. BB.
Hi, I couldn't find "Collections", but I got "Financial services" 866-266-1445 Hope it helps. BB
Hello, If you change your plan by yourself you lost the payment, call 888-294-6804 a CS rep can help you with that. ah! and update your autopay day BB
Sure! you can also get it by phone. You only need the ZIP code related to the number you want.
Call 800-821-8989 it's the payment center. As soon you enter the wrong Security Code a couple of times It'll send you to a Rep. BB
Easy! call Prepaid CS 888-294-6804 Ask them to change it, they can do it. BB