Thank you for bringing this to our attention. We definitely strive to make the return process of your device an easy and smooth ride. I'll be happy to help with this. In order to receive a recove...
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Thank you for bringing this to our attention. We definitely strive to make the return process of your device an easy and smooth ride. I'll be happy to help with this. In order to receive a recovery box, you'll have to complete the trade in process via our website. If you have already completed this and need a recovery box, you have the option to select to have another sent to you. Please refer to the following link Cell Phone Trade in - Recycle Old Devices | Verizon Wireless