Re: So my phone got wet the other day. I dried it out completely, but the touch screen still isnt working. Is there anything I can do short of getting a new phone? Anything that can be done at the nearest Verizon store? I am one of three phones on our pla
ChristinaB_VZW
Verizon Employee

Thanks for keeping me updated, RT_1!

I sure hope you didn't have to get too deep into the water to retreive the device! Congratulations on even getting it out of the lake! I have heard that rice helps to dry out a device that has gotten wet. Please keep an eye on things, since this isn't always a permanent fix.

However, I'm very glad to hear that the device is functional again! Have a great day and enjoy your weekend!

Christina B

VZW Support

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