Re: Can't RECEIVE picture messages
vzw_customer_support
Customer Service Rep

Berl, thanks for providing the details of your picture messaging issue. I'm stepping in to assist you. I recommend that you delete any unwanted text messaging threads from your device and then power it off/on. This is a soft reset of your picture messaging feature. Keep us posted, we're here to further assist you if needed.

LasinaH_VZW
VZW Support
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