janiebelle1957 wrote: My daughter's roommate hacked into her phone which is on my plan. My daughter is going to police and verizon to file a report. My question is:Does that mean that she has hacked into my online account to? If so, I want to press charges too, since I am the owner. It appears this girl has using a gps to follow her and is changing the passwords on that phone. How can I look at the usage on her line, to see what numbers have been called?

You should obviously change your MyVerizon password and your daughter should do the same.

If you really think someone has hacked into your daughters phone, she could also factory reset it without saving app information and then after resetting the device, simply add back the apps she wants. Make sure she uses some sort of lock screen on the device so no one can access her device without her permission.