I'm a long time customer of your services.  My experience has been good until I read your business practice will be to block the 950 & 950XL.  I want the 950XL.  Presently, I have an Icon and am ready for the upgrade.  If you think for one moment I will migrate to an Apple or Android product, then you are wrong.  This is a problem when very few companies provide a service such as yours and hold customers hostage to your choices.

I will pay off my Icon, and my wife's phone.  They will not be traded in, and I will smash them before giving or selling them to another just for spite because your decision.

I'm old enough to remember life before these devices came about.  People actually talked to each other.