Re: When are you going to fix my bill?
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Yes. The tracking number is [removed]. It is UPS. According to UPS tracking the package has been sitting in Fort Worth since August 27, 2015. UPS says that the receiver (that's you) has to request a trace on the package. I have called you numerous times with the tracking number starting on September 7, 2015. Every time the person I have talked to or chatted with has said they were taking care of it and it would all be straightened out in a few days. This has been going on for three months.
According to UPS they are finally researching it.
| Location | Date | Local Time | Activity |
|---|---|---|---|
| Mckinney, TX, United States | 12/02/2015 | 5:52 P.M. | We're attempting to verify the package location. / Lost package investigation |
Personal information removed as required by the Verizon Wireless Terms of Service.
Message edited by Verizon Moderator.
