Thank you for the response.
It seems pointless to leave the community only login available if it can't actually be used.
Too bad when they implemented the site redesign they didn't provide community members a reasonable way of linking to the account or at the very least a method of changing their password without having to go thru tech support.
Did the steps in the link below for the community only login not work?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.