Re: Welcome to the Verizon Community - Introduce yourself

Ann154
Expert

@jav6 wrote:

The COMMUNITY MEMBER ONLY login was deactivated a while back.  That was/is only for users WITHOUT tying the login to Verizon accounts.  I had used that type of login for testing.  When the last platform upgrade was done in Feb 2019, my default/account login failed for several weeks before finally getting resolved by the IT Department.  Not sure what they did but they fixed my login/account somehow.  Just keep calling in and opening tickets, having them escalate to the IT Team.  And maybe start a new thread with your issue in the Forum.


When was community only ID login deactivated? I'm still using mine. When we switched from Jive to Lithium again this year, I had to reset my password and I have been using my community only ID login since. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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