Re: Welcome to the Verizon Community - Introduce yourself

Sr. Member

The COMMUNITY MEMBER ONLY login was deactivated a while back.  That was/is only for users WITHOUT tying the login to Verizon accounts.  I had used that type of login for testing.  When the last platform upgrade was done in Feb 2019, my default/account login failed for several weeks before finally getting resolved by the IT Department.  Not sure what they did but they fixed my login/account somehow.  Just keep calling in and opening tickets, having them escalate to the IT Team.  And maybe start a new thread with your issue in the Forum.

...Just another VZW customer...trying to offer some assistance...