Re: In-bound calls receive a Verizon message on a non-Verizon number

Community Manager
Community Manager

Christopherw,

 

Thanks again for the additional information. Let's take a quick step back to ensure we have all the details. When exactly did this begin? Based on the description, these users previously never had issues calling these direct lines correct? Have there been any recent changes to devices or service since this started (i.e. software updates)?

 

AdamG_VZW
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