Re: In-bound calls receive a Verizon message on a non-Verizon number


Hey Ann,

They are dialing the full 10 digit number. When I refer to the direct line, I'm meaning the local number tied to the user's phone. So instead of dialing the company number and then dialing their extension, they input a direct number to reach the user. So for Georgia, 678-xxx-xxxx, California, 925-xxx-xxxx, etc.