Re: Poor Reception

Verizon Employee

dmadonia,

Yikes! Making sure that you have the coverage you deserve is our goal. Thank you for providing us with all of this information.  Your area looks pretty good, so let's get this figured out for you. Even within a coverage area shown, there are many factors, including but not limited to, usage, customer's equipment, terrain, proximity to buildings, foliage, and weather, that may impact service that are not within our control. With that being said, wireless providers are not to guarantee service indoors. However, we do have so many phones that have the capability of making & receiving calls over wifi. I would like to provide you with this option for an indoor solution. Do you have wifi at your house? What make & model phone do you have?

AliciaS_VZW

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