Re: Customer retention
sprmankalel
Champion - Level 3

All newer phone are Advanced Calling and WiFi calling capable. You can get the new phone and enable this feature and your home wifi network will fill in for the lower signal strength at your home. Verizon (nor any other carrier) has ever guaranteed any connectivity while inside of a structure. This includes your home. This is not a reason for Verizon to offer you something to stay. Odds are that no carrier is strong enough to cover you inside your home if Verizon isn't. Your township and local government are not playing nice with Verizon and allowing them to put up tower to cover you. Not Verizon's fault.

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