Re: HELP! Misrepresented service... for 9 YEARS
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ELIELL27, I am sorry to learn of the trouble your mother is having with her account. We try to keep our commitments to call and apologize that we have not reached back out to you. I just sent you another private message, and will call once you respond.
RalphT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!