Re: Canceling Services

Asistencia al cliente

I'm sorry to learn that you are considering terminating your Verizon Wireless service, rjayy10. Early termination fee (ETF) is only applicable if you have a current contract on any of your lines (see all about ETF under section "What happens if my Postpay Service is canceled before the end of my contract term?" at this link:


If you have any device payment agreement balances on your account, those balances will be payable in full when your final bill generates.


Why are you even considering a move from our wireless family? What Verizon Wireless issues can we resolve for you to stay with us?




Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!