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We want to make sure you have the necessary information in order to manage your account, SUANOUGH. We do not have a customer code. Is there somewhere you are prompted for this? We do ask that customers protect their account by adding a pin. Number 13 will describe what the pin is. My Verizon FAQs | Verizon Wireless
AndreaS_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!