Re: Insurance claim question
vzw_customer_support
Customer Service Rep

Robkonis, I understand your concern. All remanufactured devices are of like-new quality and provide a higher likelihood of receiving an exact or very similar device to the one that is being replaced. In the event your replacement is not new, rest assured that the remanufactured device has been thoroughly inspected. Each device meets high quality standards by having passed a 100 point inspection, visual cosmetic inspection, and an advanced manual and electronic inspection. You will also receive a 1-year warranty on the phone.



MarcusS_VZW
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