No reception within city limits

We just purchased a home within the 465 circle in Indianapolis. We are <4 miles from downtown. One would think our cell phone reception would be great. On the contrary. If I am able to actually get a call out it is dropped within 2 minutes. Had to call my mom 10 times to get a quick conversation in. Couldn't call my dad on his birthday. Incoming calls may or may not make it through. Most of the time they got directly to voicemail. Sometimes the voicemail does not even show up for an hour. the problem is not solved by going outside. This problem is with both my husband's and my phones.

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