A_vB,

Your post is definitely alarming to read. We are happy that you have joined our wireless family. Let’s make sure we get your signal issues fixed as quickly as possible. You mentioned that the change is service declined 3 weeks ago. Have you by chance downloaded any 3rd party apps recently? Is your phone software up to date? To check for a software update, please go to Settings, General & Software update.

AliciaS_VZW
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