Re: Verizon doesn't care about their customers or providing good customer service or honor their promise
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I apologize for the delay, WISEGUYS. It appears we may not be receiving your Private Message. I have forwarded this concern to my management but I want to be sure we get this resolved. Please use the alternate options at www.vzw.com/contactus (Facebook, Twitter, Live Chat) to work with a Customer Service expert at your earliest convenience.
JenniferH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!