Re: Verizon doesn't care about their customers or providing good customer service or honor their promise
vzw_customer_support
Customer Service Rep

Wiseguys,this is never the experience we want you to have while visiting our store locations or calling into our Call Centers. I know I would have been taken aback as well if this happened to me. I am a big advocate on great customer service. I wanted to dig deeper into your account to see what is happening with this matter. I will have to send you a personal message so that we can go further detail.



VeronicaM_VZW
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