Re: FALSE DATA USAGE CHARGES
ELIDYE28
Newbie

Since the new plans came out, my data usage has gone thru the roof with no explanation.  I asked for information about where the data is being used and am told "due to privacy laws, they can't tell me"...  it's my plan, I pay the bill and you can't tell me?  Seriously?   I have the cellular data off on all lines, phone is connected to my home wifi AND I was asleep and they still said I used data in the middle of the night... how in the world is that even possible.  Their charges are false, and they do NOTHING to investigate why or how these charges are occurring.  They don't care.

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