Chaperone Alert Problem
devildog1983
Newbie
I've spent an hour on the phone with Verizon Tech Support and they can't solve my problem. Hopefully someone here can. I have a Chaperone subscription and when I upgraded to 2.0 on my EnV, I stopped getting alerts as text messages and started getting "Get It Now" notifications to log in to see my Chaperone alerts for my child's phone. My wife's phone (EnV) also has 2.0, but she still gets text alerts. I removed and reinstalled the Parent App and it didn't solve the problem. I bought a new phone this week (for other reasons) and installed the Parent App and I still have the same issue. Someone please HELP!
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